Cases Filed

Year	Customer2	Member3	Total
2008	84	7	91
2007	157	17	174
2006	131	11	142
2005	137	18	155

Cases Closed

Year	Customer	Member	Total
2008	85	5	90
2007	150	21	171
2006	140	14	154
2005	130	12	142

Turnaround Time (in months)

Year	Oral Hearings	Summary Proceedings4	Overall5
2008	8.6	3.2	5.8
2007	9.7	4.1	7.5
2006	11.5	4.0	7.8
2005	10.8	4.7	7.5

Number of Closed Cases by Reason⁶

Year	Hearings			Settlements	Other7
	Oral	Summaries	All
2008	10	9	19	31	40
2007	28	17	45	61	65
2006	21	7	28	69	57
2005	13	17	30	66	46

Percentage of Closed Cases by Reason

Year	Hearings	Settlements	Other8
2008	21%	35%	44%
2007	26%	36%	38%
2006	18%	45%	37%
2005	21%	46%	33%

Awards in Customer Cases

Year	Total Awards9	Awards to Customers10	Average % of Compensatory Claim11
2008	16	11	51%
2007	39	28	57%
2006	24	9	59%
2005	26	10	83%

¹ All statistics are updated quarterly.

² These are cases where at least one party is a public customer.

³ These are primarily cases between and among NFA Members and Associates. None of them involve public customers.

⁴ Summary proceedings are decided without an oral hearing and are based on the pleadings and exhibits submitted by the parties.

⁵ This is all closed cases, including cases that settle and those that are rejected, withdrawn, or terminated for other reasons.

⁶ All cases - Customer and Member.

⁷ These are cases that are rejected, withdrawn, or terminated for other reasons (e.g., bankruptcy).

⁸ These are cases that are rejected, withdrawn, or terminated for other reasons (e.g., bankruptcy).

⁹ All customer cases with a decision, including cases where the customer lost.

¹⁰ Does not include awards where customers were given costs and fees only.

¹¹ Only in cases where customers received an award.